PrimaryOne Health Names New Chief Clinical Officer

Columbus, Ohio- Jeffrey Marable, MD, has been appointed as the new Chief Clinical Officer at PrimaryOne Health (P1H). He will begin his role on September 3, 2019 and succeed Dr. Barbara Laroque, MD, who has served as the Interim Chief Clinical Officer.

Dr. Marable is widely recognized as a leader in Women’s Health Services, health care integration, patient advocacy and community engagements.  As Chief Clinical Officer, Dr. Marable will oversee the clinical operation, coordination of care, development of practitioner engagement initiatives, quality and effectiveness strategies.  He will wield influence throughout all service lines, while serving as the primary clinical voice for strategy and program development decisions.

“Dr. Marable is an outstanding addition to our PrimaryOne Health senior leadership team,” stated PrimaryOne Health CEO, Charleta B. Tavares. “After a nationwide search for a Chief Clinical Officer, Jeff’s breadth of experience, commitment to our patients and passion for improving healthcare outcomes were most impressive. He has proven success as a practitioner, practice leader…and he has a stellar reputation as a community advocate in the areas of infant and women’s health. I have no doubt that our over 85 healthcare practitioners and growing portfolio will benefit from Jeff’s many attributes.”

He received his medical degree from New York Medical College. He completed his residency training at the Beth Israel Medical Center, Mount Sinai School of Medicine, New York, NY.  He holds a B. S. in Biology from Long Island University.

In addition, Dr. Marable serves as the Medical Director Women’s Health Family Services at Columbus Public Health, Adjunct Instructor Obstetrics and Gynecology at The Ohio State University and Clinical Instructor at Ohio University Heritage College Osteopathic Medicine.

About PrimaryOne Health
PrimaryOne Health is a nonprofit Federally Qualified Health Center (FQHC) serving central Ohio through 10 strategically placed clinical sites since 1997. Working to provide access to services to improve the health status of families, PrimaryOne Health offers comprehensive primary care, OB-GYN, pediatric, vision, dental, behavioral health and specialty care services to over 46,000 patients. PrimaryOne Health is a proud member of the Ohio Association of Community Health Centers (OACHC) and the National Association of Community Health Centers (NACHC). For more information about PrimaryOne Health and its programs, go to www.primaryonehealth.org

Paramount Advantage

Paramount health plan awards $1.5 million to address social determinants of health with Ohio community health centers

TOLEDO, Ohio, Aug. 12, 2019 – Paramount Advantage, a state-wide Medicaid managed care plan, has awarded more than $1.5 million to eight Ohio health centers. The Paramount Medicaid Advantage Community Benefits Award provides funding for community health center projects that address social determinants of health. The overall goal is to improve the health and well-being of Ohio communities.

“Awarding these grants is one way that Paramount can support Ohio’s community health centers in their efforts to be catalysts for collaboration and change in their own communities,” said Lori A. Johnston, president, Paramount Insurance.

The centers will use the funding for a wide range of projects that focus on solutions for food insecurity and increasing access to health care and other services for children and adolescents. Awardees include:

• AxessPointe Community Health Center in Akron
• Compass Community Health in Portsmouth
• Crossroad Health Center in Cincinnati
• Five Rivers Health Centers in Dayton
• Fairfield Community Health Center in Lancaster
• Lower Lights Christian Health Center in Columbus
• Neighborhood Family Practice in Cleveland
• PrimaryOne Health in Columbus
Paramount, an affiliate of ProMedica, is an Ohio-based health insurance company, headquartered in Maumee, Ohio. Established in 1988, it offers a wide range of insurance products including Medicaid, Medicare, individual and family medical and dental plans, and worker’s compensation insurance and other solutions for businesses.

For more information about Paramount, visit www.paramounthealthcare.com.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 56,000 employees, 13 hospitals, 2,100+ physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and nearly 400 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit www.promedica.org/aboutus.

Health Center Collaboration Announces Expansion and New Services Plan in the Dublin, Ohio Area

Syntero Inc. and PrimaryOne Health’s (P1H) joint health center partnership at 299 Cramer Creek in Dublin, Ohio will separate to expand and increase their health center footprints, effective August 30, 2019, pending approval by the board of directors, allowing Syntero the expansion of more than 1,200 square feet.

“Demand for quality integrated healthcare services including behavioral health/mental continues to grow,” stated Julie Erwin Rinaldi, chief executive officer at Syntero. After implementing and providing integrated primary care and behavioral health services under the same roof using shared resources since the spring of 2014, both entities have experienced expanded growth and have outgrown the existing facility.

“It is a problem for our collaboration and both healthcare providers. However, we are extremely excited about re-locating P1H services in Dublin to a larger facility where the plan is to add services such as women’s health, dietetics/nutrition, walk-in and possibly vision services,” stated Charleta B. Tavares, chief executive officer at PrimaryOne Health.

“The collaboration has provided more than 14,093 patient visits in 20 different languages across 23 zip codes at Cramer Creek since 2014”, said Dr. Barbara Laroque, interim chief clinical officer at P1H. With the expanded spaces, services and access, it is forecasted that the unmet needs in the Dublin area will decrease by nearly 30%.

“Quality care and access to integrated health services in our community is of utmost importance and we are proud of the Syntero/PrimaryOne Health collaboration and new plan to expand facilities in Dublin,” said Donna Goss, development director at the City of Dublin.

Plans are underway for the Syntero and P1H facility expansion will be determined through the design process. The final timeline is scheduled for the end of the year.

About PrimaryOne Health
PrimaryOne Health is a nonprofit Federally Qualified Health Center (FQHC) serving central Ohio through 10 strategically placed clinical sites since 1997. Working to provide access to services to improve the health status of families, PrimaryOne Health offers comprehensive primary care, OB-GYN, pediatric, vision, dental, behavioral health and specialty care services to over 47,000 patients. PrimaryOne Health is a proud member of the Ohio Association of Community Health Centers (OACHC) and the National Association of Community Health Centers (NACHC). For more information about PrimaryOne Health and its programs, go to www.primaryonehealth.org.

MedLine Impact Grant

Media Advisory Released: July 29, 2019
Event Date: August 1, 2019

Medline Awarding PrimaryOne Health with One of Five National Community Impact Grants to Help Expectant Mothers

WHO: PrimaryOne Health President/CEO Charleta B. Tavares
PrimaryOne Health Women’s Health Director, Dr. Jeffery Marable
PrimaryOne Health Women’s Health Program Administrator, Brigid Everhart

WHAT: Medline and the Medline Foundation announced five community health centers, across the country, to be awarded grants. Each awardee will receive $10,000 in funding to address a variety of unique healthcare challenges affecting patients and people who receive care in these facilities.

Funds awarded to PrimaryOne Health will go toward providing free car seat/stroller systems to expectant mothers, many of whom are uninsured or on Medicaid, after they successfully complete the CenteringPregnancy ® prenatal care program.

“Understanding the important role community health centers play, Medline developed its Community Impact Grant program for Community Health Centers to help remove barriers preventing patients from getting care at these facilities,” said Karen Frey, Medline’s senior philanthropy manager.

“PrimaryOne Health works to not only provide quality care, but to address the social determinants of health for our patients. Safety for our newborn patients and the cost to achieve that should not be a barrier, if we can help it,” said Charleta B. Tavares, PrimaryOne Health, chief executive officer.

A check will be presented to PrimaryOne Health by Medline Philanthropy team.

WHEN: Thursday, August 1, 2019 at 10 a.m. EST

WHERE: PrimaryOne Health
                   1905 Parsons Ave
                   Columbus, Ohio 43207

CONTACTS: Yolanda Owens, Associate Director of Marketing and Development, PrimaryOne Health: 614/859-1938 or Yolanda.Owens@primaryonehealth.org

About PrimaryOne Health
PrimaryOne Health is a nonprofit Federally Qualified Health Center (FQHC) serving central Ohio through 10 strategically placed clinical sites since 1997. Working to provide access to services to improve the health status of families, PrimaryOne Health offers comprehensive primary care, OB-GYN, pediatric, vision, dental, behavioral health and specialty care services to over 46,000 patients. PrimaryOne Health is a proud member of the Ohio Association of Community Health Centers (OACHC) and the National Association of Community Health Centers (NACHC). For more information about PrimaryOne Health and its programs, go to www.primaryonehealth.org.

About MedLine Community Impact
Medline continually looks for new ways to help improve healthcare in the United States and around the world through strategic partnerships with innovative organizations. The pillars of Medline’s community and social responsibility efforts are community impact, sustainability, and global health. By going beyond traditional philanthropy, Medline engages in deep, strategic partnerships that create measurable outcomes. Learn more about social responsibility at Medline at: www.medline.com/pages/about-us/social-responsibility/

PrimaryOne Health Joins the Columbus Commitment

Pledging to promote innovation to address gender- and race-based pay inequities

Columbus, OH – PrimaryOne Health, central Ohio’s longest serving and largest Federally Qualified Health Center, is proud to collaborate with the City of Columbus on the Columbus Commitment to Achieve Pay Equity. An initiative of the Columbus Women’s Commission to make Columbus a top-tier US city by dismantling barriers to improve the economic position of women in our community.

“PrimaryOne Health is in the business of eliminating barriers to healthcare,” said Charleta B. Tavares, CEO, “we understand that sustainable, living wages play a large part in that equation.”

With, not only a female CEO, PrimaryOne Health boasts an 86 percent female workforce throughout its 11 central Ohio locations (10 in Franklin County, 1 in Pickaway County).

PrimaryOne Health is staffed by a dedicated team who take care of the whole patient. QueueDr enabled those staff members to spend even more time with patients, by automating the entire patient access process and rescheduling any missed appointments. Additionally, because QueueDr is integrated into their practice management system, QueueDr did not disrupt staff workflow.

“PrimaryOne Health is such a great example of how our industry-defying solution is creating new standards in healthcare IT,” stated Patrick Randolph, CEO and founder of QueueDr. “We believe everyone deserves timely access to quality care. We will never release products that don’t support patients in every socioeconomic background and we are thrilled to celebrate this milestone with them.”

ABOUT PRIMARYONE HEALTH
PrimaryOne Health is a nonprofit Federally Qualified Health Center (FQHC) serving central Ohio through 11 strategically placed clinical sites since 1997. Working to provide access to services to improve the health status of families, PrimaryOne Health offers primary care, vision, dental and behavioral health services. PrimaryOne Health is a proud member of the Ohio Association of Community Health Centers (OACHC) and the National Association of Community Health Centers (NACHC). For more information about PrimaryOne Health and its programs, go to www.primaryonehealth.org.

ABOUT QUEUEDR
QueueDr the leading autonomous patient access solution for health systems. The QueueDr solution uses AI to match patients with available appointments, filling gaps in the schedule in 3.4 minutes on average. QueueDr has partnered with six of the nation’s leading EMR and PM systems to provide a fully automated solution to their clients — staff will never lift a finger with QueueDr. As the industry’s first truly automated solution, QueueDr is reducing administrative costs in healthcare and helping patients get the care they need, faster. https://www.QueueDr.com

Technology & Medicine Connect with QueueDr

Leading Ohio-Based Level 3 PCMH Health System Provides Early Access to Over 1500 Patients

Columbus, OH – QueueDr, a leader in autonomous patient access and scheduling for health care, today announced that PrimaryOne Health, Central Ohio’s Leading Community Health Center, provided earlier care access for 1,500
patients using the QueueDr solution.

PrimaryOne Health is committed to quality healthcare for all, regardless of patient circumstances, thus they needed a patient access solution that could work for patients of all demographic and socioeconomic backgrounds. QueueDr’s
patient access solution requires no smartphone, there is nothing to download, or web login, making it available for patients without access to the internet or a smart phone. In addition, PrimaryOne Health focused on increasing the number of patient visits, something that QueueDr’s solution was able to do by filling last minute cancellations and preventing patient no-shows.

“QueueDr’s solution has been such a good fit for our patient demographic,” stated Charleta B. Tavares, CEO of PrimaryOne Health. “Historically, solutions to improve healthcare operations ignored indigent, limited English proficiency and other disenfranchised patient populations, but QueueDr changed that for us.”

PrimaryOne Health is staffed by a dedicated team who take care of the whole patient. QueueDr enabled those staff members to spend even more time with patients, by automating the entire patient access process and rescheduling any missed appointments. Additionally, because QueueDr is integrated into their practice management system, QueueDr did not disrupt staff workflow.

“PrimaryOne Health is such a great example of how our industry-defying solution is creating new standards in healthcare IT,” stated Patrick Randolph, CEO and founder of QueueDr. “We believe everyone deserves timely access to quality care. We will never release products that don’t support patients in every socioeconomic
background and we are thrilled to celebrate this milestone with them.”

ABOUT PRIMARYONE HEALTH
PrimaryOne Health is a nonprofit Federally Qualified Health Center (FQHC) serving central Ohio through 11 strategically placed clinical sites since 1997. Working to provide access to services to improve the health status of families, PrimaryOne Health offers primary care, vision, dental and behavioral health services. PrimaryOne Health is a proud member of the Ohio Association of Community Health Centers (OACHC) and the National Association of Community Health Centers (NACHC). For more information about PrimaryOne Health and its programs, go to www.primaryonehealth.org.

ABOUT QUEUEDR
QueueDr the leading autonomous patient access solution for health systems. The QueueDr solution uses AI to match patients with available appointments, filling gaps in the schedule in 3.4 minutes on average. QueueDr has partnered with six of the nation’s leading EMR and PM systems to provide a fully automated solution to their clients — staff will never lift a finger with QueueDr. As the industry’s first truly automated solution, QueueDr is reducing administrative costs in healthcare and helping patients get the care they need, faster. https://www.QueueDr.com

Fresh Produce Prescription Program Helps Food-Insecure Patients

WOSU Public Media/NPR

By NICK EVANS • NOV 16, 2018

The partnership between the Mid-Ohio Foodbank and PrimaryOne Health screens patients and connects those who are food insecure with fresh produce. Nutrition manager David Brewer says the program is helping patients with diabetes and those with weight problems.

“The patients that use the produce connect more often are actually getting progressively better health outcomes—it’s dependent on the dose, how many times they use it,” he says.

Participants who visit at least monthly lost about 11 pounds in a year. Diabetic patients who visited at least three times saw their hemoglobin A1C levels drop slightly. The measure of average blood glucose rose for patients who visited fewer times.

Mid-Ohio Foodbank executive director Matt Habash says the initiative is cheaper than other clinical interventions.

“You know in our world, it’s surplus food sitting in fields,” he says. “Why not use it to have good positive health outcomes? And we’re proving that works every day.”

The idea began as a pilot program in 2015. State Sen. Charleta Tavares – who serves as CEO of the Columbus Neighborhood Health Center – says there were hurdles at the outset. Operating from one location made access difficult, but as the effort has expanded to new locations the patient pool has grown, too.

Amy Headings, who leads the program for the Mid-Ohio Foodbank, says they now serve about 9,000 patients in the region. And because they’re showing positive outcomes with so many patients, she suggests the program could work well with even larger groups.

“You know it’s in a large group of people—not just 100 or 200,” Headings explains. “And so if we can scale this to 50,000, 100,000 people we have the potential to see major impact in diabetes outcomes across Ohio and across the U.S.”

Organizers say about 40 percent of people who are prescribed fresh food visit a pantry, and since August 2016, the program has resulted in nearly 30,000 visits.

Read article and get audio here. 

THE COLUMBUS DISPATCH—Health care offered at homeless shelter

Many of Columbus’ homeless not only battle the elements, but struggle with illnesses, too. Because most don’t have primary care doctors, they can crowd emergency departments, which are supposed to treat severe injuries and acute, life-threatening illnesses.

But a new recuperative care program at a homeless shelter just west of Downtown aims to stem those visits.

PrimaryOne Health, which operates government-funded community health centers in Columbus, is working with the YMCA and Community Shelter Board, which runs the Van Buren shelter at 595 Van Buren Dr. Six beds opened there on April 18, said John Tolbert, PrimaryOne’s community services director.

It’s part of a six-month test program, but there is an expectation is that it will become permanent because of the need, he said. The respite center will provide transitional housing, meals and case management in addition to short-term medical care to patients whose chronic health problems often are exacerbated by living on the street or in shelters.

The center is staffed by PrimaryOne Health’s Health Care for the Homeless program. A nurse is on site from 8 a.m. to 5 p.m. Monday through Friday. The shelter’s staff takes care of patients other times.

It is modeled on similar efforts elsewhere, including a center in Boston that opened 20 years ago, said Lori Summers-Corey, PrimaryOne Health’s homeless program coordinator.

“There’s long been a dire need here in Columbus,” she said.

Health problems within the homeless community can worsen because of poor diets, exposure to the elements and limited access to transportation, Summers-Corey said.

She said nearby cities have similar centers, including a 14-bed program in a Cincinnati nursing home and a 10-bed program in a Louisville, Ky., shelter. The average stay in such centers is 40 days, she said.

In Columbus, emergency department staff members will assess patients and those who would benefit from care at the Van Buren Center will be transferred by cab, she said. The center also will provide bus passes.

Sara Loken, a shelter-board spokeswoman, said the program came together after PrimaryOne Health approached the YMCA, which then went to the shelter board.

The six–month pilot program will cost about $71,000, Summer-Corey said. Funding will come through Medicaid. Two of the six beds are now occupied, but all are expected to be filled soon.

Jeff Klingler, president and CEO of the Central Ohio Hospital Council, said 6,100 homeless individuals visited Columbus hospital emergency rooms in 2014. Of those, 625 were admitted.

Summer-Corey said the goal is to eventually have 20 to 25 beds in Columbus. The program could be expanded inside the Van Buren Center or moved somewhere else.

mferench@dispatch.com

@MarkFerenchik

THE COLUMBUS DISPATCH —Columbus schools adding more Nationwide Children’s mini-clinics

Columbus City Schools and Nationwide Children’s Hospital are expanding student health-care mini-clinics to eight more buildings in Linden and the West Side.The district opened the first seven clinics in the past school year after it announced in November that the hospital would provide nurse practitioners and medical equipment for the program. The clinics rolled out between November and late January, and since then 251 students have visited on average twice each. Of those, 70 students who hadn’t seen a doctor in more than two years have received primary-care services, said Jessie Cannon, director of community wellness for Children’s .“We really feel like this is filling a gap,” Cannon said.

The visits can prompt referrals to other health-care providers and assist uninsured patients in securing insurance “because more often than not they are eligible for Medicaid,” Cannon said. The clinics also can provide wellness services such as physicals.

Though nurse practitioners can’t do everything a doctor can, the district said they can handle many of the health-care issues that a student might present. They often treat common illnesses such as sore throats, ear infections and asthma. They also can provide prescription medication and vaccines. Students with more complex problems will be referred to a doctor, including physicians at Children’s.

The locations for the mini-clinics will be “data driven,” based on medical need, infant mortality and other information, said district spokesman Scott Varner. Schools without the clinics still have access to school nurses, who can direct students to the clinics — open one to two days a week — or to other health-care providers, Varner said.

In addition to the mini-clinics, Children’s also offers behavioral-health services at 27 district schools. That program helped more than 400 students last year receive help for depression, anxiety or other social or emotional problems that are known to hinder students’ academic success, Cannon said.

In March, the Columbus Board of Education also approved plans for a Downtown health-care center for district students on the Fort Hayes campus. To be run by PrimaryOne Health, eyewear provider Luxottica and Ohio State University’s College of Optometry, the clinic could serve up to 40 students a day.

The nonprofit PrimaryOne Health, formerly called Columbus Neighborhood Health Center, historically has provided clinics in medically underserved areas of Franklin and Pickaway counties. The agency offered to put $675,000 toward the Fort Hayes center, which is still in the planning phase, Varner said.

bbush@dispatch.com

@ReporterBush

PrimaryOne Health & the Community Coalition Team Up for 2016 Open Enrollment

Ohio Healthcare Premiums Continue to Decrease

The 2016 open enrollment on health insurance period kicked off Oct. 28 with some optimistic news and a meeting of some of the most prolific local elected officials.

The United States Health and Human Services Region V Director Kathleen Falk met with PrimaryOne Health CEO Charleta B. Tavares and other community partners to shed light on this past year’s successes.

According to Falk, Ohio was one of only a few states to see a decrease in healthcare premiums during 2015. She also noted that Ohio’s uninsured rate dropped from 17.3% in 2012 to 8.7%, a large win for community health partners.

“The Affordable Care Act has had a huge impact on people’s lives and Ohio’s economy, with $4.6 billion in federal funds being returned to Ohio for services provided to people enrolled in Expanded Medicaid between January 2014 and September 2015,” said Falk. Continue reading