Frequently Asked Questions

Q: Is PrimaryOne Health a free clinic?

A: Not necessarily. We offer a sliding fee scale for patients with limited income, which could determine that you do not have to pay, but it is not guaranteed.

Q: How is the fee I pay determined?

A: The sliding fee scale is based on proof of household income and family size.

Q: Do I need a photo ID?

A: Yes, all patients are required to provide a current photo ID at each visit.

Q: Do I need to bring my prescription bottles and logs with me?

A: Yes, Please bring all medications you are currently taking (including over the counter medication), and dosage to your appointments.

Q: Are my medications free?

A: PrimaryOne Health patients have access to programs that may reduce the cost of eligible medications.