Four generations of Candi’s family are PrimaryOne Health patients. Her mother, three of her children, and five of her grandchildren, are all patients of PrimaryOne Health.
July of 2011, Candi’s daughter passed away and she was left to raise her 5 year-old grandson. In order to maintain continuity of care for her grandson, Candi, became a patient herself in January 2012. Concerned with the stigma associated with Community Health Centers, Candi’s anxieties were quelled when she was welcomed by smiling, friendly faces in the office. Because of PrimaryOne Health’s Integrated Behavioral Health Services, Candi was able to address her grief from her loss as well as her physical/medical health. Because of her experience, by December of 2012, Candi became a patient board member. As a Federally Qualified Health Center, PrimaryOne Health’s Board of Directors must be comprised of 51% patient members to help ensure patient representation and accountability. Making healthcare accessible, eliminating barriers and providing quality healthcare services is what PrimaryOne Health is all about.